If you are not 100% satisfied with your purchase, contact us by telephone (no email notifications for returns is accepted) and inform us of why you are not satisfied with your product(s). If there is no damage to your purchase and funds have been collected, you will not receive a refund. If the item is damaged, you must return the item within five (5) work days in its original packaging. You will be responsible for the shipping fees for the return of the items. There are no refunds limited edition prints, portraits, deposits for portraits, canvas, calendars, table statues or table figurines. All sales are final. If you find a print somewhere else that is cheaper and you have placed your order, the order is still final. Prices are subject to change without notice. If you purchase a limited edition and the price is higher, you will be informed of the price change and are expected to pay the difference via your credit card. Always call Loveless Galleries first before making a purchase for limited editions to make sure of the current price and availability. All exchanges not returned within 7 days of purchase -- the sale is final.
Confidentiality: This is a secure website, we do not sell or give your personal information to anyone. We use PayPal to collect funds for the purchases you make at this site. We DO NOT ever see your credit card information and therefore your financial information is kept confidential.
Loveless Galleries goes the extra mile to carefully package and ship every item. Our delivery policy means that we will choose the best available carrier in your area to deliver your order.
* Orders going to Alaska, Hawaii, Puerto Rico, U.S. Possessions, Canada, APO or FPO addresses are always shipped by air.
* We ship most items through FedEx or USPS and UPS.
* When your order ships, you will receive a shipping confirmation via e-mail. This will contain tracking information for your order. Please note, some carriers do not provide Loveless Galleries with tracking information, but we will inform you that your payment has been received.
*If products are not available at the time of your purchase, we will notify you of delays in shipping.
*Please inform us if you want your orders left at the door when they are shipped. If you do not indicate where your prints should be left after shipping, let us know and we will request our courier to obtain a signature so your art is not left unattended if you are not home when it is delivered.
*You may also opt to have your deliveries shipped to your place of employment or a friend or relative that will be available to sign and accept your shipment. Please send a separate e-mail for this specification or when you check out, include alternate shipping address at PayPal shopping cart (Special Shipping Specifications) section.
* We'll notify you if additional charges are required for deliveries outside the Continental United States. You may also be required to pay duty or taxes in those destinations.
* Some items that are ordered together may ship separately which means you will be contacted to add additional shipping for the other items. Sometimes, purchases come from separate vendors which will require separate shipping fees. You will be contacted if this applies and a contact number is required with all purchases for this reason.
International Shipping Fees: There will be an additional charge to your order when it is placed. We will contact you via e-mail to inform you of the final total shipping fees when you live outside the Continental United States. You will receive a PayPal invoice with the additional shipping fees, If we do not hear from you within 3-4 days, you will receive a full refund for your order. When making all purchases, please indicate if the billing address is different from the shipping address.
If you questions have not been answered, please call: 817-841-7625.
There will be a research fee assessed for Loveless Galleries to find a print that you are seeking. If we find the print, the small research fee of $10.00 will go toward the purchase of the print and if we cannot find it, the $10.00 will be on file for your next purchase. You should contact Loveless Galleries and give your debit or credit card number for the $10.00 research fee and every attempt will be made to find the print you are looking for. It also helps if you have the artist's name, the size of the print, and a description of how the print looks before requesting research. Remember, if you cannot find what you are looking for, you can always mail or e-mail a photograph of the concept to Loveless Galleries and we can paint an original of that concept for you. Please visit our portrait page for samples of our work. Each concept is created on an individual basis, and the price will reflect the detail requested in your project.
Due to copyright laws, you cannot duplicate, use in programs, books or your website any art prints displayed at Loveless Galleries. To use Loveless art, please email us a request and there will be a $40.00 per image use of Loveless art in your programs, books or your website. We will email you a PayPal invoice to use the art prints of Loveless art. For one print, copy and paste this link into your browser and call with the name of the print: PayPal.me/payloveless.40.00
Take advantage of the "Buy Now" Bill Me Later PayPal Payment option for items that cost $99.00 or more; open and limited edition prints, framed prints, statues and portraits. All sales are final for limited editions, framed art and portraits.
Items that feature PayPal shopping carts allow you to use the Bill Me Later link when you check out. You are able to make payment arrangements for up to six month with no interest. You will get your items quicker because we receive your total payment at the time of checkout. This is awesome because you don't have to have the total amount of the item at the time you check out. This process is much better than the layaway plan, where fees apply and you have to wait to pay the item off before you receive your purchase. You also do not lose your initial layaway payment, if you change the date for the deductions to be debited from your bank.
Allow 6-8 weeks for completion of canvas requests and 7-10 days for prints orders. If the print you ordered is not in stock, we will contact you with how long it will take before it is in stock and you will receive a tracking number when your print(s) is shipped.
Purchases can be made at our secure website or you can call to make your purchases on the phone by calling: 817-841-7625.